J. Poole & Partners

Real Estate Group

Who we are

Scenic view of snow-capped mountains in Northern Nevada, a winding Truckee River, and lush trees in a natural landscape.

At J. Poole & Partners Real Estate Group, we serve the Northern Nevada region, with a focus on integrity, local expertise, and a genuine commitment to helping clients reach their real estate goals. Led by Jon Poole, whose background spans education, coaching, and real estate, with a team that brings a unique blend of strategy and heart to every transaction.

Whether working with first-time homebuyers or experienced investors, we provide clear guidance, creative solutions, and hands-on support at every stage. What truly sets us apart is our people-first approach: building lasting relationships rooted in trust, care, and results that go beyond the sale.


We are more than just agents; at J. Poole & Partners, we are trusted advisors, community connectors, and lifelong partners in the homeownership journey.
Our mission is simple: to deliver exceptional service and create meaningful experiences that turn real estate goals into lasting success stories.

  • To empower buyers and sellers in Northern Nevada with the knowledge, guidance, and confidence to make life-changing real estate decisions. We are committed to authenticity, service, and building lasting connections, ensuring every client feels supported and valued.

  • To be Northern Nevada’s most trusted real estate team, known for our honesty, community focus, and relentless drive to deliver results. We aim to redefine real estate by putting relationships above transactions and helping people achieve financial freedom through property ownership.

  • Authenticity, integrity, and loyalty. We believe in showing up for our clients with passion, transparency, and a coach’s heart, guiding them through the biggest financial decisions of their lives with both expertise and care.


Meet Our Expert team

J. Poole & Partners Real Estate Group is a tight-knit team of professionals dedicated to providing a personalized,
high-quality experience for each client.
With diverse backgrounds and a common passion for assisting others,
We collaborate to support you through every phase of the real estate journey.

Northern Nevada real estate agent Jon Poole standing confidently with arms crossed.

  • A former teacher and coach with over 20 years of experience helping others achieve their goals, Jon Poole brings a rare combination of empathy, leadership, and precision to the world of real estate. For the past six years, he has applied that same passion and dedication to guiding clients through the home buying and selling process with honesty, clarity, and expertise. Now in his seventh year as a trusted real estate professional, Jon has found that while the classroom and the closing table may look different, the core values remain the same: serve others well, listen closely, and go above and beyond to help people realize their full potential, whether it’s finding the perfect home or maximizing the value of a sale.

    With over 30 homes listed and sold for top dollar, along with dozens of buyers successfully placed in homes that fit their lifestyles and goals, Jon has proven he can deliver results across every price point and experience level. From first-time buyers to seasoned investors, he approaches each transaction with focus, determination, and a personal investment in his clients' success. Known for his relentless work ethic and genuine care, Jon doesn’t just help people move, he helps them move forward with confidence, clarity, and a sense of partnership that lasts long after the deal is done.

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Becky Wishart, Northern Nevada mortgage expert, smiling in a modern office setting.

  • Becky isn’t your average lender, she’s a powerhouse with a background in psychology, a heart for service, and a proven track record of closing over 50 transactions each year. Her deep understanding of both numbers and human behavior allows her to approach each client with empathy, clarity, and precision. Before transitioning into real estate finance, Becky spent years in charitable work, a foundation that still shapes her approach today. She doesn’t just focus on loans; she focuses on people, taking the time to understand your unique goals and walking you through every step of the process with honesty and care. Whether you’re navigating your first home purchase or making a major financial move, Becky makes sure you feel informed, confident, and supported from start to finish.

    Beyond her professional expertise, Becky is deeply committed to empowering others in every area of life. She leads self-defense classes for women in her free time, helping others build confidence, strength, and resilience, values that also define her work as a lender. To Becky, every loan is more than a transaction; it's a steppingstone toward a better, more secure future. Her clients know they’re not just getting a lender, they’re gaining a trusted partner, a fierce advocate, and someone who genuinely cares about their journey to homeownership.

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  • With a foundation built on dedication, integrity, and a deep commitment to family, I bring a highly personalized approach to the real estate experience. As a devoted stay-at-home mom for many years, I understand the value of home not simply as a property, but as a sanctuary, a legacy, and a reflection of lifestyle.

    I am committed to delivering exceptional service at every price point, with a focus on discretion, attention to detail, and seamless execution. My clients can expect white-glove service, proactive communication, and a thoughtful strategy tailored to their unique goals. I pride myself on going above and beyond, ensuring every transaction is handled with care, precision, and professionalism. My goal is simple: to make your experience smooth, successful, and enjoyable while always advocating for your best interests.

    Helping people is at the heart of everything I do. Whether representing buyers or sellers, I am dedicated to protecting my clients’ best interests while creating a smooth, elevated experience from beginning to end. Luxury is not just about price it is about service, and I am committed to delivering nothing less than excellence.

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  • Christy Pappas is a Reno-based real estate professional with deep roots in the Reno–Sparks and Truckee areas, calling Reno home since 2005. With more than two decades of firsthand perspective, she understands how growth, development, and shifting market conditions influence both property values and lifestyle decisions, allowing her to guide clients with clarity and confidence.

    Known for her attentive listening style and relationship-driven approach, Christy takes the time to understand each client’s goals, concerns, and expectations before offering thoughtful, strategic guidance. She is recognized for setting realistic expectations, communicating clearly, and providing steady advocacy especially when clients are navigating complex or high-stakes decisions.

    Before transitioning fully into real estate, Christy built a diverse professional background as a small business owner and Director of Operations. Those experiences strengthened her negotiation skills, attention to detail, and ability to manage complex processes with precision. Today, she brings that same disciplined, protective approach to real estate, always prioritizing her clients’ best interests. Real estate decisions are rarely just about property they are about timing, lifestyle, and long-term peace of mind, and Christy is committed to delivering a professional experience built on trust from start to finish.

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Operations &

Administrative Specialists

Behind every smooth transaction is a dedicated support team.
Our assistants keep everything running seamlessly, from managing details to ensuring clear communication,
so our clients and agents can stay focused on what matters most.

  • Haili is a Transaction Coordinator and Personal Assistant for Jon Poole & Partners Real Estate Group. With over 10 years’ experience in healthcare administration, she brings a high level of organization, discretion, compliance awareness, and calm problem-solving to every transaction. Her background supporting patients, providers, and complex operations in high-responsibility environments shaped her systems-driven mindset and attention to detail.

    Today, she oversees contract-to-close coordination, ensuring timelines are met, documents are accurate, and clients experience a smooth, well-managed process from start to finish. In addition to managing closings, Haili plays an active role in the team’s social media and marketing efforts helping execute listing promotions, digital campaigns, and brand content that connect with the community and showcase properties at a high level. At her core, Haili is passionate about helping people navigate significant life decisions with clarity and confidence. Her steady presence, operational precision, and heart for service make her an essential part of the team’s mission to deliver service beyond the transaction.

  • Mountain landscape with rugged peaks, green forested slopes, and a clear blue sky.

    “Jon is a fantastic realtor to work with. He was able to answer any and all questions and was patient when the process became overwhelming. His expertise calmed my fears. He negotiated a great deal for us with the sellers. We are so happy with our new just right for us home! If anyone asks for a realtor, we will be sending them straight to Jon!"

    Brenda Malnack

  • A landscape of rolling mountains bathed in warm light, with a blue sky and fluffy white clouds above, and a rural village at the base of the mountains.

    "Jon was absolutely amazing to work with! Buying and selling a house is supposed to be one of the most stressful things you can do, but Jon made it feel as smooth and stress-free as possible. He was fully involved in every step, kept us informed, and always made sure our family’s needs came first. Jon genuinely cares about his clients and is always available whenever you need him, which made the entire process so much easier and reassuring. While Jon led the way, Nicole was also a huge help—always responsive and organized—which made the whole process run even more smoothly. Together they made a fantastic team, but it was Jon’s personal touch, dedication, and genuine care that truly made the experience outstanding. If you want a realtor who goes above and beyond, treats you like family, and is always there when you need guidance, Jon is the one to call!"
    Jeanette Rose

  • Scenic view of mountains in the distance, with rolling hills, a valley with green fields, and sparse trees in the foreground under a clear blue sky.

    "Jon was a great real estate agent to work with. I am glad our paths crossed. Having a new born and being a first time home buyer I had a lot of questions and concerns. Jon was always there to answer my questions or explain the process. He has a solid circle around him to (Becky Wishart) who will help bring you home and close on time. 10/10 Recommend."

    Emanual Rodriquez

  • Scenic rural landscape with a Montague wheel and a flag, rolling hills, and mountains in the background.

    "Jon was indispensable in helping us navigate our first home purchase. He genuinely cares about his clients and made sure we understood what needed to happen every step of the way. He made suggestions of different lenders, inspectors, and insurers which helped us feel prepared and covered on all sides. He even gave us a housewarming gift basket and keeps up with us even though it's been years since the purchase! Should we sell our house or look for a new one, we will absolutely utilize Jon's services. Highly recommend."

    Heather Bergeson

  • Mountain range with snow-capped peaks, dense forest, and a river in the foreground.

    “I cannot recommend Jon Poole enough for anyone looking to buy or sell a property! He recently helped me purchase a property in Sparks, Nevada, and the experience was nothing short of exceptional. From the very beginning, Jon stood out from other transaction-focused realtors by prioritizing long-term relationships over a quick sale. He went above and beyond to answer all my questions, no matter how small or detailed. His knowledge of the local market and his genuine desire to ensure I found the perfect property were evident in every interaction. What truly sets Jon apart is his unwavering commitment to his clients. He made me feel supported and informed throughout the entire process, and I never felt rushed or pressured. If you're looking for a real estate professional who genuinely cares about your goals and goes the extra mile, Jon is the one to call. I am so grateful for his expertise and dedication, and I look forward to working with him again in the future!”

    Robin Yang

  • A cityscape with a main road running through it, surrounded by trees, with snowy mountains in the background under a clear blue sky.

    "I listed my house for sale with a local real estate agent on August 10, 2024. The lady agent was very nice, but after 6 months and a few showings, it did not sell. I pretty much wasted 6 months. I then contacted Jon Poole and had it listed with him. Within 6 days of listing, I got a valid offer. I couldn’t believe it. I found out that after the listing went live, he and Becky Wishart had done extensive marketing to get the listing some attention. Apparently, that worked. I am so pleased that I chose Jon and Becky Wishart as my listing agents."

    Denis Jorgensen

 

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Minimalist Northern Nevada home interior with modern décor and greenery.